Shipping Policy
Edupebble Shipping Policy
Last updated: May 2026
We want your Edupebble order to arrive safely and on time! Here's everything you need to know about how we get your little one's learning toys to your door. π¦
Order Processing
All orders are processed within 1β2 business days (Monday to Friday, excluding South African public holidays).
You'll receive an email confirmation when your order is placed, and another when it's on its way!
Domestic Shipping
We deliver nationwide across South Africa. Estimated delivery times:
Delivery times are estimates and may vary due to courier delays, load shedding, or public holidays.
Shipping Rates
We may offer free shipping promotions from time to time β keep an eye on our store for updates! π
Load Shedding Notice
South Africa experiences scheduled power outages (load shedding) which may occasionally affect our processing and dispatch times.
We appreciate your patience and will always do our best to keep delays to a minimum. πͺ
Order Tracking
Once your order has been shipped, you'll receive a tracking number via email.
We use Aramex as our trusted courier partner β reliable, nationwide delivery you can count on! π―
Delivery Address
Please ensure your delivery address is correct at checkout.
Edupebble cannot be held responsible for orders delivered to an incorrect address provided by the customer.
Failed Deliveries
If a delivery attempt is unsuccessful, the courier will typically make a second attempt or leave a collection notice.
If an order is returned to us due to an incorrect address or failed delivery, re-delivery fees may apply.
International Shipping
We proudly deliver within South Africa only. πΏπ¦
π Questions? We're Here to Help!
If you have any questions about your order or delivery, please reach out to us: