Information We Collect

When you shop with us, we may collect:

• Name, email address, phone number
• Delivery and billing address
• Payment information (processed securely via Shopify)
• Order history and preferences
• Device and browsing data via cookies

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your queries and support requests
• Improve our products and store experience
• Send promotional emails (only with your consent)

Cookies

Our store uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site.

You can disable cookies in your browser settings, though this may affect some store functionality.

Third-Party Services

We use trusted third-party services to operate our store, including:

• Shopify — our e-commerce platform
• Aramex — our courier and delivery partner
• Payment gateways — for secure payment processing

These parties only receive information necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.

All payment transactions are encrypted and processed securely. We do not store your full payment card details.

Your Rights (POPIA)

Under South Africa's POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your information
• Lodge a complaint with the Information Regulator

Marketing Communications

We will only send you marketing emails if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.